Spreaker Status

Issues with Chrome 21 on Windows

Our users reported to us some issues with the Deejay Console after upgrading to the latest version of Google Chrome, more specifically, the version number 21.

After some investigation we’ve discovered that the Google Chrome and the Flash player team has released, enabled by default, a new version of the flash player called “Pepper”.

This release is supposed to be more secure, but in this early stage is a little bit bugged, both on newer and older versions of Windows. If you’re experiencing some problems with the Deejay Console, expecially performance-related problems (slow loading time, screen freeze or computer slowed down), you can try this workaround to understand if your problem can be related to the “Pepper” flash player.

Workaround

In Chrome address bar type

chrome://plugins

and press enter. This will open a browser window containing informations about ALL plugins installed in Google Chrome. 

Under the “Flash” group there can be 2 or 3 elements, and if you can find one of these elments with the filename “pepflashplayer.dll” (see the screenshot above), click on the “Disable” hyperlink and restart Google Chrome to apply modifications.

This workaround disable the new “Pepper” Flash player, and let your browser use the same stable version you used to run before updating Google Chome.