We'd like to keep Spreaker up 100% of the time. When that doesn't happen, we write about it here.

Website So far so good
Api So far so good
Streaming So far so good
Mobile apps So far so good

23 April 2014

02:34 CEST

Notes about Spreaker down

Spreaker website and API have been unreachable for 40 minutes, from 22:19 UTC to 22:58 UTC, due to networking issues in Amazon EU-west-1 datacenter where we currently run most of our servers.

As soon as the issue occurred, we immediately started to migrate all affected servers to new ones, in order to quickly recover the service.

At the time of writing, Amazon is still investigating the issue (see screenshot below), but all remaining Spreaker servers currently look unaffected.

image

We’re really sorry for the trouble.

01:05 CEST

UPDATE: Spreaker is back

Spreaker web site and API are now online. We’re still checking all services, then we’ll start investigate the issue and will post more details.

00:59 CEST

UPDATE: Spreaker still down

The failure affected more servers then initially detected. We’re working to bring everything back asap.

00:23 CEST

Spreaker is currently unavailable

We’ve detected an issue on one of our primary databases and Spreaker is currently unavailable. We’re working to bring it back asap.

05 April 2014

10:51 CEST

Issues with tube.us-east.spreaker.com

Tonight we had an issue on our Tube server tube.us-east.spreaker.com - due to an high load the server exhausted all the memory and the Tube service in us-east region failed intermittently. We’ve worked to bring it back as soon as possible, and now the service is running normally.

We’re really sorry for that and we’ll work to make more robust and avoid such issues in the future. To be totally transparent with you, let me outline some actions we’ll take:

  • Analyze memory consumption and optimize it as much as possible
  • Migrate Tube services to servers with more RAM capacity
  • Introduce a way to auto-recover from such issues, instead of waiting for a manual intervention (despite we’ll try to avoid such issues at all)

03 April 2014

08:35 CEST

Chat service interruption

The Spreaker Chat service has been unavailable for about 3 hours. We had a severe issue in the datacenter where the chat is running and we’ve worked hard to bring it back as soon as possible. We’ve immediately migrated the servers to another provider and the chat service is now working again.

We’re really sorry for the service disruption.

Looking for help?

If you need any assistance, please contact us via our customer support service or drop us an email.